Purchaing information
I hope you enjoy my art work. If you have any questions please contact me in advance at eleanorannepaintings@gmail.com
Every care has been taken to show the artwork as accurately as possible with regard to size and colour. The image you see online may show a difference due to slight variation between browsers, devices and screen settings.
Shipping
I offer FREE shipping on all orders in the UK, and use Royal Mail Tracked 48 hour delivery service.
I usually dispatch within 5 working days of your order. However, if framing is requested, please allow extra time for the frames to be ordered and assembled to the painting. If this is going to take longer than 10 days, I will make you aware by email.
I can ship internationally. Please message me if there is anything you have seen that you would like to purhcase and I can give you shipping options including fees/charges once I have your details.
Returns
I do offer a returns package for orders within the United Kingdom. If a painting arrives and it is not what you expected, you have 14 days to contact me by email and request a refund. Once a return is agreed, you will be responsible for packing and arranging the delivery back to me using the Royal Mail Tracked 48 hour delivery service. Once the piece has been safely returned, I will provide a refund within 14 days.
I take extra care to ensure that the work is carefully packed and wrapped. If the painting arrives damaged, please take a photograph and contact me within 7 days.
I unfortunately cannot offer a refund or return any product(s) sent outside of the UK at the moment.